Terms of Use

These Terms of Use ("Terms") govern your access to and use of the Munara.io software, website, and cloud services (collectively, the "Service") provided by Munara Ltd ("Munara", "we", "us", or "our"). By installing the software, accessing the website, or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of the Service

Munara.io is a network and security monitoring platform. It consists of:

• An agent — software you install on your own hardware that monitors devices on your local network;
• A cloud service — an optional hosted component that enables remote access, configuration backup and restore, and multi-site management;
• The Munara.io website — informational pages and account management.

The agent software operates entirely on your own hardware and does not require internet connectivity. Cloud features are optional and require a separate subscription or agreement.

2. Eligibility

You must be at least 18 years of age and have the authority to enter into a binding agreement on behalf of yourself or the organisation you represent. By using the Service, you represent that you meet these requirements.

3. Account Registration

Access to certain cloud features requires you to create an account. You agree to:

• Provide accurate and complete information during registration;
• Keep your credentials confidential and not share them with any third party;
• Notify us promptly at support@munara.io if you suspect unauthorised access to your account;
• Be responsible for all activity that occurs under your account.

4. Licence Grant

Subject to these Terms, Munara grants you a limited, non-exclusive, non-transferable, revocable licence to install and use the agent software on hardware you own or control, solely for your internal business or personal monitoring purposes.

This licence does not permit you to:

• Redistribute, sublicence, sell, or otherwise transfer the software to any third party;
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the software;
• Modify, create derivative works from, or adapt the software;
• Remove, obscure, or alter any proprietary notices or labels on the software;
• Use the software to build a competing product or service.

5. Acceptable Use

You agree to use the Service only for lawful purposes and only on networks and systems you own or are authorised to monitor. You must not use the Service to:

• Monitor networks, systems, or devices without the owner's authorisation;
• Intercept, capture, or store communications in violation of applicable law;
• Interfere with or disrupt the integrity or performance of any network or system;
• Attempt to gain unauthorised access to any system, account, or data;
• Transmit malware, viruses, or any other malicious code;
• Violate any applicable laws or regulations, including data protection laws.

We reserve the right to suspend or terminate your access to cloud features if we reasonably believe you are using the Service in violation of these Terms or applicable law.

6. Cloud Service — Data and Backups

When you use the optional cloud service, configuration data and encrypted backups of your agent's settings may be transmitted to and stored on Munara's cloud infrastructure. You retain ownership of all configuration data and any data originating from your monitored devices.

You are responsible for ensuring that your use of the cloud backup and remote access features complies with any obligations you have to your users or customers, including data protection requirements.

7. Intellectual Property

The Service and all content, features, and functionality — including the software, its design, trade marks, and documentation — are and remain the exclusive property of Munara Ltd and its licensors. Nothing in these Terms transfers any intellectual property rights to you beyond the limited licence described in Section 4.

8. Third-Party Services

The Service may integrate with or rely on third-party services (for example, push notification providers or cloud infrastructure). Munara is not responsible for the availability, accuracy, or conduct of any third-party service. Your use of third-party services is subject to their own terms and privacy policies.

9. Updates and Changes to the Software

Munara may release updates to the agent software from time to time, including via the Snap Store. Updates may change or remove functionality. By using the Service you consent to receiving such updates. Where an update is material, we will endeavour to provide advance notice.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, Munara disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In particular, Munara does not warrant that the Service will be uninterrupted, error-free, or free of security vulnerabilities, or that it will detect all failures or security events on your network. The Service is a monitoring tool — it is not a substitute for appropriate security measures, staffing, or professional advice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Munara Ltd and its directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the Service, even if Munara has been advised of the possibility of such damages.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

12. Termination

Either party may terminate use of the Service at any time. Munara may suspend or terminate your access to cloud features with reasonable notice, or immediately if you materially breach these Terms or if we are required to do so by law.

Upon termination you must cease using the software and delete all copies in your possession, unless retention is required by law. Sections 7, 10, 11, and 13 survive termination.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection law requires otherwise.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Where changes are material, we will notify registered users by email or via an in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.